Free worldwide shipping over $100  ·  Knitted in Pokhara, Nepal  ·  Size exchanges within 15 days

What you are agreeing to

Terms of Service

Short, because this domain does less than most commerce sites. It shows you sweaters. It does not sell them to you.

There is no checkout on cashmeresweatermen.com. These terms cover your use of this website. The moment you click a buy button you are on yeshelpinghand.com, and your purchase is governed by Yes Helping Hand's terms and conditions — not by this page.

What this site is

cashmeresweatermen.com is operated by Yes Helping Hand, a social enterprise founded in 2011 in Pokhara, Nepal. It is a catalogue and guide for the three men's cashmere sweaters in that workshop's range. It has no cart, no checkout, no user accounts and no payment processing. We say this in three places on the site because it changes what you can expect from us.

Using the site

  • By using this site you confirm you are at least the age of majority where you live, or that a parent or guardian consents on your behalf.
  • You agree not to use the site or its content for any unlawful purpose, or in a way that breaks the law in your jurisdiction.
  • We may change or withdraw pages, products, colours and prices without notice.

Prices and product information

Prices shown here are in US dollars and are the parent's listed prices at the time of writing — $155 for the crew neck, $155 for the V-neck and $120 for the quarter zip. Prices are subject to change without notice. If a price on this site and a price on the product listing disagree, the listing you check out on is the one that governs.

We publish measurements in centimetres and describe the fibre as Grade A Chyangra cashmere, 12–16 micron, knitted in Pokhara. Every sweater is knitted in small batches and finished by hand, so slight variation between garments is normal — in dye lot, in surface texture, and within a centimetre or so on the measurements. Photography is shot per dye lot but screens differ, so treat colour images as a close guide rather than a colour match.

We try to describe everything accurately and to mark what we do not yet know. Where a specification is listed as to be confirmed on this site, it is genuinely unconfirmed and should not be relied on as a claim in either direction.

When you buy: the parent's terms

Because the transaction happens on yeshelpinghand.com, these are the terms that will actually apply to your order. They are summarised here so you are not surprised, and set out in full at yeshelpinghand.com/terms-and-conditions:

PaymentTaken at the time of purchase, through the parent's payment gateway. Payment details are not stored by the seller.
Taxes and customs dutiesThe buyer's responsibility
ShippingWorldwide from Pokhara. Free above $100. No responsibility for delays caused by third-party carriers.
RefundsNot offered — exchange only
Defective or incorrect itemContact within 24 hours of receiving the order
Liability capLimited to the amount you paid for the product in question

The full shipping picture is on Shipping & Delivery and the exchange terms, including the parts still open, are on Returns & Exchanges.

Content and intellectual property

The text, photography, measurements, colour research and page structure on this site belong to Yes Helping Hand or its suppliers and are protected by copyright. You are welcome to read it, quote it with attribution and link to it. You may not republish it wholesale, scrape it to populate a competing catalogue, or use our product photography to sell someone else's sweater.

Liability

This site is provided as it is. We put real effort into accuracy — that is the point of the whole project — but we do not warrant that every page is free of error or continuously available. To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of this website. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Governing law

Yes Helping Hand's terms are governed by the laws of Nepal, with disputes resolved in the courts of Nepal.

One qualification worth stating rather than hiding: if you are a consumer in the EU or the UK, mandatory consumer-protection rules in your own country of residence still apply to you, and a choice-of-law clause cannot take them away. A governing-law line in a seller's terms does not override your statutory rights at home.

Details we have not confirmed yet

Effective date of these termsTo be confirmed
Registered legal entity name and company numberTrading name is Yes Helping Hand Nepal, founded 2011 in Pokhara. The registration number is still to be confirmed
Registered address for legal noticesYes Helping Hand, Damside-17, Pokhara, Nepal — the address published in the parent's own privacy policy contact block, alongside +977 9856022008.
VAT / tax registration number, if anyTo be confirmed
How the EU/UK 14-day right of withdrawal is honouredTo be confirmed
Complaints and dispute-resolution procedureTo be confirmed

Changes and contact

We may update these terms; the version on this page is the current one. Questions about them go to [email protected] or the addresses on Contact. How we handle personal data is set out separately in our Privacy Policy.